Subscribe/Reactivate Game or Become a Member

Question

How do I set up or reactivate my game account subscription?

Answer

If you are activating a beta or pre-order account, please reference: How do I activate my beta or pre-order game account?

If you have not yet added your game account, please do so by following the instructions here: How do I create/add my game account?

Please Note: All new game accounts must be activated with a valid credit or debit card, a game time card, or PayPal® in order to access the included month of game time. For more information regarding this, please reference:  The game box says, 'First month of game play included,' so why am I being asked for billing information?

To set up your game account subscription or membership, log into PlayNC Account Management and follow the instructions below.

1. Click the Game Accounts link.
2. Click the game account you wish to reactivate from the list on the Games Accounts page. 
3. Click the Subscribe to Game or Become a Member link under the Actions section.

4. Select your payment option.

If using a credit/debit card: 
NOTE: Credit and debit card payments will automatically recur until deactivated.

1. Select your preferred subscription plan.
2. Select your card type from the drop-down menu.
3. Click the SUBMIT button.
4. Enter your billing information in the required fields.
5. Click the SUBMIT button only once.

If using a prepaid game time card: 

1. Click the USE GAME TIME CARD button.
2. Select the A Standard PlayNC Code (20 digits) option.
3. Enter the 20-digit code from the back of your game time card.
4. Click the CONTINUE button.

If purchasing game time via PayPal®: 
NOTE:  PayPal payments are applied immediately and extend the time of your account. You will not be placed on recurring billing.

1. Select the amount of game time you wish to purchase in the PayPal payment section.
2. Click the USE PAYPAL button.
3. You will be directed to the PayPal payment page. Log into your existing PayPal account.
4. Review the purchase summary and click the Continue button one time.
5. You will be directed back to your PlayNC master account to finish the purchase.

Your game account will then be queued for activation. Once the activation process is complete, you will receive an e-mail titled "Game Account Activated!" 

That e-mail will also contain information regarding the billing plan you chose and what your next scheduled bill date will be.

If this is the first activation of your account, that e-mail will also contain a Unique Account ID. We strongly recommend you keep a record of that piece of information. That is the only e-mail in which your Unique Account ID will be provided.

You should then be able to log into the game and begin playing.

If you are having problems activating your game account, please contact the PlayNC Support Team using the Ask a Question option.