Contacting Support

Question

How do I contact someone in support?

Answer

If you are unable to find the answer to your support question in the PlayNC Support Center, you can use the Ask a Question feature to contact support. The Ask a Question feature is located at the bottom of each page of the Support Center.

For detailed information about contacting support, including other methods of contact, please click the link below that describes the type of issue you want to contact us about.

Account Support, Billing, or Technical Support

Choose this link for support with your accounts such as password issues, adding a game, or changing your contact information, billing related issues such as changing your payment option or canceling your account, or technical support issues such as installation problems or lag issues.

Game Support

Choose this link for any type of in-game issue such as mission problems, game feedback and suggestions, or inappropriate behavior.

Other

Choose this link for all issues that do not fit into the Account Support, Billing, Technical Support, or Game Support categories.

Not finding what you are looking for? Ask a Question!